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DRAM Help

is available Monday - Friday, 9:30 a.m. - 5:30 p.m. US EST.

Search Tips

The current search engine works best with simple keyword searches - avoid using particles (the, and, or, etc.) in your search and try fewer search terms if you experience problems. For more detailed information visit: www.dramonline.org/page/advanced-search

Rights Not Yet Cleared Message

DRAM is clearing the rights for some materials, which are marked in the database. We are committed to providing these materials. If you need a particular track for instructional purposes and the rights are not yet cleared, please contact us and we will find an interim solution.

Album Art, Liner Notes or other Content Not Yet Available

For some labels, we are still in the process of digitizing liner notes and album art and aim to complete this work by the end of 2008.

Using DRAM - Streaming Performance Issues

A small number of users accessing DRAM have encountered difficulties accessing DRAM's music files, or have reported skips, pops and other interruptions to the music while streaming. If you experience difficulties for the instructions below for adjusting the Streaming Transport preference settings in your installation of QuickTime.

   1. Log out of DRAM
   2. Close the browser you have been using to access the system
   3. Launch QuickTime player
   4. From the Edit pull-down menu, select Preferences > QuickTime Preferences
   5. Select the Advanced tab
   6. De-select Automatic setup by going to the Custom menu
   7. Make sure HTTP is selected instead of UDP

You will be required to log into DRAM again in order to test streaming capabilities with these new preferences.

QuickTime Error Messages

The following are the most common error messages received when attempting to stream files from DRAM:

  • -403: Forbidden
  • -3285: Disconnected
  • -5408: Timed Out

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